Frequently asked questions

If you don’t know where to start or what to do or buy, the you have come to the right place. Browse through our frequently asked questions to get some insight 

questions about Hemp oil and your health

Both. You can either vape or drip Koi CBD under your tongue.ullam voluptatibus commodi numquam, error, est. Ea, consequatur.

It varies by person. Most of our customers start with half a dropper and increase to a full dropper if needed.

Most of our customers will fill their tank with half of their preferred e-liquid, and half Koi CBD, but you can mix it in any ratio you prefer. Koi CBD can also be vaped as is.

No, you do not need a special device to vape Koi. You can use Koi CBD in any vape setup, including clearomizers, sub-ohm tanks, and RDA’s.

Koi CBD has a similar consistency to regular e-liquid, so feel free to vape it at your preferred wattage.

Use CBD as needed. Some people use it only once a day, while others use it three times a day.

Koi CBD uses the CO2 extraction method on Industrial hemp plants grown in Colorado.

50/50 VG/PG

There is 0% THC in Koi CBD.

Both our CBD isolate and Full Spectrum CBD goes through winterization and several other purification steps. It does NOT have cuticle wax or wax of any kind.

Please see “CBD Concentrations” on our product page.

Previously, Koi CBD was available with nicotine. Because of this, the Prop 65 Warning was a legal requirement. Koi CBD products are now nicotine free, so the Prop 65 Warning is invalid. Most of our bottles have new labels without the Prop 65 Warning, but there are still some “old” labels on our product. Do not worry, “old” labeled bottles are still good to use and do not contain nicotine.

Yes. These are CBD strands. This is normal and completely safe to vape and consume orally.

Re-crystallization is normal with CBD products. We recommend shaking the bottle before each use to prevent re-crystallization and to evenly distribute the CBD throughout.

It is best to keep Koi CBD stored at room temperature, out of direct sunlight and extreme temperatures. Exposure to heat or cold can cause the CBD to re-crystallize. We do not recommend refrigerating or leaving it in your car for a long period of time. When stored properly, Koi CBD has a shelf life of about one year.

Koi CBD contains Pure CBD Isolates, Vegetable Glycerin, Propylene Glycol, and artificial flavorings. We do not use any sweeteners.

No, you do not need a special device to vape Koi. You can use Koi CBD in any vape setup, including clearomizers, sub-ohm tanks, and RDA’s.

Please consult your physician before mixing with medication.

Unfortunately not. It is best to use our online ordering system thought our website.

The milligram listed on the bottle is the amount of CBD for the entire bottle, not per serving. For amounts of CBD per serving, please refer to the CBD Concentrations tables on our products.

Legally, we are not allowed to make claims about the benefits of CBD. We have a testimonials page on our website that list what others are using Koi CBD for, and how it is helping them. Read testimonials from Koi CBD customers here.

This is entirely dependent on you. Some prefer vaping, while others prefer taking Koi sublingually. However, you absorb more of the CBD while taking Koi sublingually.

Yes. We do not list “CBD” on the outside of our packages to protect your privacy and to prevent theft.

We charge a flat rate for shipping throughout South Africa, as a result we are constantly investigating new options to increase efficiency in our logistics department. If you have a special request or require additional services why not give us a shout and we will do our best to accomodate you. Our shipping normally takes 3 -5 days, and you will be notified when your package has been shipped. We will also issue you with a tracking number and the name of the courier company used.

Please contact us (+27 063 701 8644 )for faster shipping options before placing your order. We will need to prepare a quote and send you an express delivery invoice.